Maintenance Contracts
We can provide an all inclusive computer and network support service called "Service Level Agreement", with a combination of on-site and remote support. In simple terms we become your "IT Department". All calls are handled by engineers not by a call centre. We offer a free on-site survey, to establish just what level of support you require and to establish a plan that will provide you with the maximum support at the lowest cost to you. Call-us for a competitive quote...
Why your company might need a SLA
- Does your business spend too much money or time on IT support?
- Could your business run more efficiently with better use of IT?
- Would you rather be growing your business than solving IT problems?
- Would you like someone with the right skills, experience and affordable rates to call on?
- Would you prefer to pay a fixed monthly cost for your IT support?
What is included
- On-site support
- Unlimited telephone or Email support
- Service pack installations
- Anti virus updates
- Hardware and Software support
- Disaster recovery planning
- Backup Solutions and planning
- Network support
- Server and Workstation support
- Remote support
- Free systems audit
- Printer support
